Our Investment in Customer Support

We recognize that having the best products only gets us half way. That's why we continue to invest in our customer support operations with the goal of giving you the best customer care experience in the industry.

Core Customer Support

• Thirty-five account representatives throughout North America

• A full-service dedicated customer care department

• Permanent showrooms in Atlanta, Chicago, Dallas, Las Vegas, Los Angeles, New York, and San Francisco

• Stocked 325,000 square foot warehouse and distribution center, semi-automated, with inbound/outbound quality control system

National/Direct Import Customer Support

• Five senior account representatives

• A dedicated key account support team

• An international direct import group

• US-based custom/specialty product design group

• Hong Kong office and showroom

• Online photo quote system